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EXCELLENCE AND EXPERIENCE OFFICE

Department Unit Listing

Employee Roster
Rafah Abuinnab
Director of Hospitality & Concierge Services and Language Support Services
312-996-6429
abuinnab@uic.edu
Sylvia Acosta-Paredes
Medical Office Assistant (Administrative Coordinator, CCC)
312-996-1884
syacosta@uic.edu
Priscilla Alfaro
Customer Service Representative
palfar3@uic.edu
Raquel M Amos
Medical Office Specialist
312-996-1682
amosraq@uic.edu
Karen Angeli
Lean Six Sigma Process Improvement Specialist (Process Improvement)
312-413-4929
kangeli@uic.edu
Latoya Chere Barnette
Medical Office Specialist
MC 510
840 S Wood St.
312-996-1682
barnette@uic.edu
Adriana E. Beltran
Medical Office Specialist
120 MC 510
840 S Wood St.
312-996-1682
adrianab@uic.edu
Traci Biancalana- Barker
Extra Help Staff Nurse I
312-996-1716
tracib@uic.edu
Pamela Bojorquez
Extra Help Office Support Associate
pbojo2@uic.edu
Luis Cazarin

Language Support Services
lcazarin@uic.edu
Abel Cervantes
Customer Service Assistant
221B MAB MC 557

UIH
312-585-9116
acerva28@uic.edu
Ana Norma Chapa
Director, Patient and Guest Relations
achapa71@uic.edu
Claudia Y Chavez
Customer Service Representative
clepe@uic.edu
Chantella Chillis
Customer Service Rep
chillis2@uic.edu
Ginevra G Ciavarella
Extra Help Staff Nurse I
312-996-6582
312-355-3914
gciava1@uic.edu
Cameron Clark
Medical Office Associate
cclark55@uic.edu
Yolanda Clayborn
Medical Office Associate
yclayb1@uic.edu
Carlos Collazo
Training & Development Specialist
312-355-0900
312-355-2208
ccollazo@uic.edu
Sheila Cook
Chief Experience Officer
312-413-1669
sheila3@uic.edu
Amanda Cornelio
Cust Serv Rep
acorne21@uic.edu
Suhey Curiel
Medical Office Specialist
120 - Call Center CSB MC 510
312-996-1682
scuriel@uic.edu
Jessica Czech
Staff Nurse I
312-355-3999
jtrynk1@uic.edu
Taysha Destiny Day
Extra Help Customer Service Assistant
130 NPI MC 913
312-996-1037
tday23@uic.edu
Silvina Delgado
Medical Office Specialist
120 - Call Center CSB MC 510
312-996-1682
sidelgad@uic.edu
Jataria Leandria Dennis
Customer service representative
Customer service representative
jdenni20@uic.edu
Wendy Duchimaza
Customer Service Representative
wduchi2@uic.edu
Patricia Dumas-Rollins
Staff Nurse I
pdumas2@uic.edu
Nicole A Dziedzic
Program Coordinator
ndzied2@uic.edu
Vanessa N. Faulkner
Medical Office Specialist
Emergency Services MC 722

2nd Floor TBH MC 510
809 W. Roosevelt Rd Chicago IL 60608
312-996-7296
312-996-1682
vfaulkne@uic.edu
Francisca Favela
Patient Experience Navigator
1170 UIH MC 693
1740 W. Taylor St.
312-355-0101
ffavela@uic.edu
Kim Fields
MED OFFICE ASST (LCH)
kfields5@uic.edu
Bonnie Fletcher
Medical Office Associate
312-996-1682
javanda@uic.edu
Jennifer Frausto
IT Technical Associate
312-355-5026
fraustoj@uic.edu
Vanessa Frausto
Customer Service Rep ( Hospitality & Concierge Liaison)
frausto5@uic.edu
Yadira Noemy Galicia
Customer Service Representative

1740 W. Taylor Chicago IL 60612
312-996-9336
312-996-3610
312-996-9336
ygalic1@uic.edu
Delphine Glenn
Medical Office Specialist
312-996-1682
dephineg@uic.edu
Esme G Gomez
Customer Service Rep ( Hospitality & Concierge Liaison)
egomez53@uic.edu
Yolanda Lopez Gonzalez
Staff Nurse I
312-355-2273
ylopez@uic.edu
Maudy Del Carmen Grande
Administrative Assistant
312-355-1489
grandem@uic.edu
Jason Green
Medical Office Assistant
1172 MC 693
312-996-3610
jasongre@uic.edu
Leticia Guajardo
Medical Office Associate
312-996-1682
guajardo@uic.edu
Joy Harris
Administrative Nurse III
UIH MC 696
312-355-3915 X53915
jsteel4@uic.edu
Katrina L Harris
Clinical Nursing Consultant 2
Clinical Nursing Consultant 2
Clinical Nursing Consultant 2
312-355-0532
harriskt@uic.edu
Dominique Latrice Head
Medical Office Specialist
2nd Floor MC 510
823 W. Roosevelt Rd Chicago IL 60608
dlhead@uic.edu
Maurice Deshawn Henderson
Customer Service Specialist (Patient Experience Navigator)
1170 UIH MC 693
1740 W. Taylor
312-355-0101
mhender@uic.edu
Lisa M Hernandez
Medical Office Assistant
312-355-4394
312-413-5854
312-355-4394
lisahern@uic.edu
Nilikya Hogan
CUST SERV REP
nhogan@uic.edu
Gwenice Hurst
Medical Office Associate
ghurst4@uic.edu
Marcelo Horacio Ariel Iglesia
Clinical Practice Data Analyst Coordinator (Assistant Director)
1174 UIH MC 693
1740 W. Taylor St.
312-413-2707
migles1@uic.edu
Teresa Izaguirre
HEALTHCARE INTERPRETER (LCH)
izamar@uic.edu
Vicky Jackson
MED OFFICE ASST (LCH)
vljackso@uic.edu
Lucy Theresa Jaeger
Staff Nurse I
Center for Women's Health MC 650
312-413-7331
lontiv1@uic.edu
Lenkisha Jenkins
Medical Office Associate
ljenki6@uic.edu
Kendall Jones
CUST SERV REP (LCH)
kendallj@uic.edu
Jackson Kasamis
Extra Help Office Support Associate
jkasamis@uic.edu
Cynthia Laws
Assistant Director Clinical Support Operations (Customer Access Services)
120 - Call Center MC 510
312-413-5458
cdaniels@uic.edu
Barbara Lewis
Extra Help Customer Service Assistant
5W PEDS UIH
blewis22@uic.edu
Annette Lindsey
Departmental Information Supervisor
120 - Call Center CSB MC 510
312-996-1682
312-355-3905
alindse1@uic.edu
Maria A Lopez
Patient Experience Navigator
1170 UIH MC 693
1740 W. Taylor St
312-355-0101
malopez@uic.edu
Laura Alicia Luna
Medical Office Specialist
312-996-1682
davilal@uic.edu
Carmen Martinez
Registered Nurse
Call Center MC 510
312-355-3917
312-996-1682
carmart7@uic.edu
Marilyn Martinez
Medical Office Associate (Customer Care Specialist II)
2C OCC

120 - Call Center CSB MC 510
312-996-1682
312-355-4394
marilyn9@uic.edu
Athalia Matthews
Departmental Information Supervisor
amatth9@uic.edu
Olivia Mayfield
Medical Office Specialist
312-996-1682
oliviam@uic.edu
Sharlette Mikell
Customer Service Assistant
mikells@uic.edu
Monica L Mitts
Medical Office Specialist
312-996-1682
mmitts@uic.edu
Kim Montgomery
Medical Office Specialist
Customer Access Center MC 502
kimmont@uic.edu
Suzette Moore
Medical Office Assistant
suzettem@uic.edu
Sylvia Moreno
Staff Nurse I
312-413-4138
smoreno@uic.edu
Gabrielle Myers
Departmental Information Supervisor
251 CSN MC 808
312-996-7006
myersg@uic.edu
Kathleen Naliwajko
EH-Staff Nurse I
312-413-4646
knaliwaj@uic.edu
Lourdes Negrete
Medical Office Specialist
312-996-1682
lnegrete@uic.edu
Tammy Nerenberg
Director, Ambulatory Scheduling and Call Center Operations
312-355-4196
ratjn1@uic.edu
Doreen Newell
Medical Office Specialist
312-996-1682
dnewell1@uic.edu
Cathy Denise Newkirk
Medical Office Specialist
MC 510
809 W. Roosevelt Rd
312-996-1682
cdnew@uic.edu
Wieslawa M Nosowicz
Patient Services Specialist ( Language Support Liaison)
MC 693
1740 W Taylor Suite 1170
312-996-3610
nosowicz@uic.edu
Linda O' Dette
Medical Office Associate (Customer Care Specialist II)
MC 310
824 W. Roosevelt Rd
312-355-4300
lmodette@uic.edu
Erica Rocio Ochoa
Customer Service Representative
eralfaro@uic.edu
Corliss Oglesby
corlisso@uic.edu
Aide Pagan
Customer Service Rep. (Hospitality & Concierge Liaison)
UIH MC 693
312-996-1682 X6-1682
apagan@uic.edu
Jennifer Kendra Parks
Staff Nurse I
jflowe1@uic.edu
Lunnyee Patterson
Medical Office Assistant
lunnyee@uic.edu
Jorge Perez
HEALTHCARE INTERPRETER (LCH)
jp72@uic.edu
Veeda Pryor
Cust Serv Rep (Lch)
veedapry@uic.edu
Antonia Pyzik
Medical Office Coordinator
Language Support Services Suite 1170 MC 693
1740 W Taylor
312-996-1682
312-413-2051
apyzik@uic.edu
Andrea Ramel
Director, Patient Experience
aramel@uic.edu
April Ramirez
Medical Office Specialist
312-996-1682
apramirz@uic.edu
Carmen Natalie Ramos
CUST SERV REP (LCH)
natali3@uic.edu
Elida Reyes
Customer Service Representative
ereyes09@uic.edu
Guadalupe Reyes
Healthcare Administrator I
120 MC 510
840 S Wood St.
312-355-3918
gumartin@uic.edu
Maria Rico
Medical Office Specialist
312-996-1682
mrico@uic.edu
Luz Rivera
Customer Service Representative
lrivera5@uic.edu
Marcelo Rodriguez
Patient Services Specialist (Language Support Liaison)
113B CSB
840 S. Wood St.
312-996-3610
marrodr@uic.edu
Gabriela Romero
Medical Office Specialist
312-996-1682
gromero3@uic.edu
Angelina Ashley Ross
Medical Office Assistant (Customer Care Specialist II)
MC 310
827 W. Roosevelt Rd Chicago IL 60612
UIH
312-996-1682
angelros@uic.edu
Angela Rueda
Medical Office Coordinator (Training & Quality Coordinator)
angrueda@uic.edu
Maria A. Saavedra
Medical Office Specialist
120 CSB MC 510
312-996-1682
msaave@uic.edu
Maria Salgado
Customer Service Specialist
msalga34@uic.edu
Dal Santana
Customer Service Rep. (Hospitality & Concierge Liaison)
dsantana@uic.edu
Edgar Seledon
Department Information Supervisor
UIH
312-413-4276
eseled1@uic.edu
Nakia L Smith
Cust Serv Rep
nsmith77@uic.edu
Pat Smith
EH-Staff Nurse I
312-413-4319
psmith9@uic.edu
Tracice Andrea Stafford-Ware
Customer Service Rep. (Hospitality & Concierge Liaison)
tracice@uic.edu
Sonia H Terrazas
Healthcare Administrator I
Room 120; CSB MC 510
312-996-1682
312-355-3916
terraz@uic.edu
Renata A Thompson
Medical Office Specialist
120 MC 510
840 S Wood St.
312-996-1682
rborumth@uic.edu
Monserrat Torres
Customer Service Representative
mtorre78@uic.edu
Terrelea Travis

CUST SERV REP
terrelea@uic.edu
Brittany Vaughn

DIR PATIENT EXPERIENCE
vaughnb@uic.edu
Ana Laura Vega Arriaga
Medical Office Specialist
alvegaar@uic.edu
Karla Ivonne Velasquez
Departmental Information Supervisor
Center for Women's Health MC 650
312-413-7500
312-355-2968
kvelasq@uic.edu
Moses Velez
IT Manager/Administrative Coordinator (Manager, Systems and Reporting Support)
Customer Access Center TBH MC 510
312-996-4278
mosesv@uic.edu
Margaret Vincent
Medical Office Assistant
1172 UIH MC 693

2C OCC
312-355-4394
312-413-5854
mvince@uic.edu
Tracy Ward
Medical Office Associate
tward31@uic.edu
DeShelia Williams
Medical Office Specialist
312-996-1682
deshelia@uic.edu
Vanetta J Williams
Medical Office Assistant
van@uic.edu
Shana Williams-Hubbard
Medical Office Assistant
shanawh@uic.edu
Lashawnda Willis-Johnson
Medical Office Assistant
willis45@uic.edu
Jermaine Joseph Woodard
Medical Office Associate
jwood12@uic.edu
Lolita Woods
Customer Service Representative
lw20@uic.edu
Ruby Zamudio
DIR PATIENT EXPERIENCE

MC 693
1740 W. Taylor
312-355-0101
rzaragoz@uic.edu
Natalia Ziuzianski
Clinical Nursing Consultant II
nziuzi2@uic.edu

Individuals

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